FIX RICOH PRINTER OFFLINE ERROR
Fix Ricoh Printer Offline Error | Stepwise Instructions To Make Your Printer Online
Many users of Ricoh printer are experiencing the issue of being offline even if its connection is actually set as online. This can be quite a frustrating problem especially when you know that there is not any technical error. But, your Ricoh printer can remain offline due to many reasons, which can include both hardware and software issues. Hence, you can’t fix ricoh printer offline error without applying a few technical troubleshooting.
If you want to know why your Ricoh device is not showing its status as online, keep reading this article. Here, you can also learn some of the best possible solutions to make your Ricoh printer online.
Reasons why your Ricoh Printer is Showing Offline Error
If somehow, the user requests for printer status details from SNMP instead of WMI protocol, it can display it as offline. This can usually happen since communication from SNMP is not always correct. Hence, it can show wrong printer status and turn online into offline mode.
In case, you have connected your Ricoh printer to a network, which is not the same as your PC, it can give this error.
Often, the feature of ‘Use Printer Offline’ can be ‘ON’ for your printer with or without your knowledge. So, if this kind of mistake is done, it can lead to showing your Ricoh printer’s status as offline.
How can you Fix Ricoh Printer Offline Error by Applying Technical Steps?
If you want to know how to fix Ricoh printer offline error, check out the following solutions.
Solution 1: Restart Printer and Fix Connectivity Issues
First, you need to restart your Ricoh printer by pressing and holding the power button. Then, switch on the device after 50–60 seconds and check for loose cable connections to your printer. You need to examine the wiring from router, modem and even from PC to verify that the connection is alright.
Also, if you are using SNMP protocol instead of WMI, you can click on your printer’s general configuration. Then, select the ‘General’ tab and change the status detecting method from SNMP to the only WMI.
Solution 2: Verify the Status of your Ricoh Printer
In case your device is offline due to incorrect tab selection, apply these steps. So, first, click on Windows Settings, if you are connecting Ricoh printer to your Windows PC. Then, go to ‘Devices’ and open the tab for ‘Printers & Scanners’.
Now, navigate to the section of ‘Open queue’ in your printer and remove the tick from the option of ‘Use Printer Offline’. Maybe disabling this checkbox will be able to fix Ricoh printer offline error.
Solution 3: Restart the Service of Print Spooler
If the above fixes don’t work, you will have to restart your Print Spooler service on Windows. To do this, open Windows Services by typing ‘services.msc’ in the Run dialog box (Win+R). Then, locate the ‘Print Spooler’ service and right-click on it.
In case this feature is now stopped, click on ‘Start’ from the drop-down menu. If it is already running, you can restart the spooler service for your Ricoh printer to bring it online.
Hopefully, the methods covered in this article is enough to fix Ricoh printer offline error. In case it doesn’t resolve the error, you can take help from a technician to bring your printer out of its offline mode.